Shipping & Returns
Shipping & Returns
All orders (excluding customized Jon Hart) are processed within 2-3 business days. Orders are not shipped from our store or available for pick up on Sunday or Monday.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Please order carefully as orders cannot be canceled or changed once they are placed. We are unable to add or remove items from an order or change the size(s) selected at the time of purchase. Cancellations are not accepted for any reason including change of mind, duplicate orders, wrong size, accidental purchase, etc
Customs, Duties and Taxes
Lasting Impressions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lasting Impressions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Please order carefully as orders cannot be canceled or changed once they are placed. We are unable to add or remove items from an order or change the size(s) selected at the time of purchase. Cancellations are not accepted for any reason including change of mind, duplicate orders, wrong size, accidental purchase, etc.
We take pride in providing a wide range of price points and styles for our customers giving you different quality options. The following descriptions will give you a better understanding of the piece you are buying according the the metal listed in each product description
Water Resistant /Stainless Steel: This is the highest quality of them all. Stylesplated over stainless steel are non tarnishing, hypoallergenic and water proof. You still want to wipe off at the end wearing it with a small jewelry cloth.
Gold Plated Mixed Metals: Don't shower with gold plated jewelry, apply lotions or perfume with it on, swim or workout in it. Some of our gold plated pieces may contain brass or silver as the base metal.
Gold Filled: Thicker coating of gold. Gold filled items will wear longer than gold plated pieces but still need some love as these items are not 24k solid gold. Use a mild jewelry cleaning solution and run under water and pat dry. Gold filled can still get dull and fade if there is heavy wear, constant perfume/hair chemicals, sea salt water and chlorine are constantly getting on it.
Sterling Silver: Some styles are plated over .925 sterling silver making them a higher quality than gold plated over brass items. Styles that contain sterling silver will not turn green or brown. They can handle getting wet - however we don't recommend it showering etc. with them on a daily basis.