We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

We offer returns for STORE CREDIT only on eligible items. Return shipping is buyer responsibility and original shipping fees are not credited.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@lastingimpressionstexas.com. Please note that returns will need to be sent to the following address: 

112 Foster Street, Center, TX 75935

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

We are happy to offer an exchange for an equal product if we are able to do so. Exchange shipping is buyer responsibility both ways to process the exchange.

You can always contact us for any return question at info@lastingimpressionstexas.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the exchange was approved or not. If approved, you’ll be given store credit in the form of an electronic gift card.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@lastingimpressionstexas.com.